D & M Jewelry Creations wants to make sure you are happy with your purchase. We understand that you want your jewelry purchase to fit you just right. That's why we offer a 30-day money back guarantee. If you are not happy for any reason with your handmade jewelry, just send it back within 30 days of purchase for a complete refund or exchange, minus shipping and handling. Please remember that all jewelry is handmade and no two are fully identical. This guarantees you a truly unique work of art.
Please take the following steps to ensure a smooth return.
1. Return items in their original packaging and with all tags still attached. If any tags are removed, the item cannot be returned. All custom orders are final and cannot be returned.
2. You should have a "returns & exchanges" form included in your order. Please fill out the form and include this with your return.
3. Send your return and/or exchange to:
D & M Jewelry Creations, LLC
8004 NW 154th Street
# 436
Miami Lakes, Florida 33016
4. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
5. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
